Welcome to Cumbre Vista
Cumbre Vista
cumbre Vista Community
There are 3 HOA’s that live in this community of 435 homes, CV1, Haven, and CV2
CV1 has 175 homes with annual dues. (Builder: Classic Homes and Keller Homes)
Haven has 70 homes with monthly dues. They have additional landscaping and snow removal services provided through vendor agreements. (Builder: Keller Homes)
CV2 has 189 homes with annual dues. (Builder: Keller Homes)
Why do we have 3 different HOA’s? Basically, that’s the way the builder, Keller, setup the community. Its also a reflection of timing. CV1 and Haven were built about the same time with the Haven having more HOA-provided services than CV1 as per the design intent. CV2 was built a couple of years after CV1 was completed and Keller decided to create a new HOA called CV2 instead of expanding CV1.
Keller Homes sold to Toll Brothers in Sep 2020
HOA Management platform
Setup your PayHOA Account
If you have a CV1 postal address (see map above), PayHOA is your HOA management platform. The other two HOA’s have different management companies.
Send an email to support@cumbrevistahoa.org or give them a call at 719-301-0228 and they will get you setup with an account registered to the postal address of your new home.
Simply tell them you are a new homeowner in the Cumbre Vista community and need to get setup. They will lead you through the process.
payhoa Portal
CV1 Governing Documents
The CV1 governing documents can be located on the PayHOA Portal.
1. Login to PayHOA Portal
2. Browse to My Documents
3. If you need help accessing the Homeowner Portal, please contact Cumbre Vista Support Desk at support@cumbrevistahoa.org or give them a call at 719-301-0228
submit-question
How to submit a CV1 Concern or Question
If you have a concern or issue related to the HOA, you can contact Cumbre Vista HOA Support Desk using one of the methods below:
Submit by Email or Phone
1. Send an email to: support@cumbrevistahoa.org or call them at 719-301-0228.
2. Include the following details:
a. Your full name
b. Your property address
c. A brief description of the concern or issue
d. Any supporting photos or documentation, if applicable
Waste Services
Trash Services
The HOA has a contract with Waste Connections to provide garbage collection services. This saves the homeowner 45% in garbage collection services. The Waste collection service is for a 96 gallon tote plus 3 bags of trash on the side that is picked up 1 time per week.
The HOA does not pay for recycling services. If you want recycling services you will need to call Waste Connections at 844-708-7274 to have them add recycling services to your account.
Additionally, they manage the totes if yours gets damaged or you need a new one. Once you create an account with them you will be able to view their schedule for our neighborhood. Its roughly every Monday for garbage and every other week on Monday for recycling. Holidays and weather events do affect their service.
https://www.wasteconnections.com/
Cluster box : Mailbox
Mailbox Keys
The previous owner is responsible for transferring the mailbox key at the closing. As it happens, that can be overlooked during the closing.
Neither the USPS nor the HOA has a copy of any of the keys, so you have to call a lock smith if the key was not transferred. Ask them for a quote on a “replacement lock on a privately owned, residential cluster box.”
You will want to have a copy of a closing document that shows which mailbox is assigned to the postal address. They will drill out the old lock and put a new lock in the mailbox. It takes them 20 minutes.
For a bit of history about the keys…
When the community builder, Keller, purchased the cluster boxes 20 years ago, they gave all the keys to the USPS to hand out to the original homeowners of each house.
The USPS took all the keys and assigned a postal address to each of the mailboxes in the cluster boxes. For whatever reason, the USPS chose not to make copies of the keys. The original set of mailbox keys, just like the house keys, is to be transferred at the closing to each respective homeowner when they purchase a house.
Street Parking
Street Parking – Colorado House Bill 22-1139
HB22-1139 passed and went into effect on August 9, 2022 banning HOA’s from taking action on issues in the public right-of-ways. The HOA’s governing documents are superseded by the state statute. The public rights-of-ways are subject to local government ordinances. Homeowners with issues regarding the use of public right-of-ways are referred to the City of Colorado Springs for resolution.
Goto https://coloradosprings.gov/gocos and submit a ticket or use the GoCOS mobile app to report an issue.
Some Reference Links
1. Colorado Springs All Night Parking
2. El Paso County
3. City Code
Rv Parking
RV Parking Guidelines for Homeowners
(Based on HOA Rules and Colorado Springs City Code)
Whats Allowed
1. Short-Term Street Parking for Loading/Unloading. You may park your RV on the street temporarily for the expeditious loading or unloading of passengers or property.
2. While City Code § 10.25.101(U) does not define a specific time limit, 24 to 48 hours is a commonly accepted standard in many municipalities.
3. Storage at Off-Site Facilities – Long-term storage should be done off-site, such as at a designated RV storage lot.
4. Important: If neighbors have concerns about street parking durations for loading/unloading, the City of Colorado Springs—not the HOA—has enforcement authority under HB22-1139.
Whats Not Permitted – Obstructing the Sidewalk
1. Your RV may not extend into or overhang the sidewalk or public right-of-way.
2. This violates:
a. City Code § 3.2.217 & § 3.4.103(A): No obstruction of public sidewalks.
b. City Code § 9.6.504(E)(5): RVs must be parked at least 10 feet back from the edge of the sidewalk.
c. HOA CC&R § 4.11: RVs must be fully enclosed or screened per approved guidelines if parked within a lot.
Goto https://coloradosprings.gov/gocos and submit a ticket or use the GoCOS mobile app to report an issue.
Reference Link: City Code
sidewalks
Sidewalk Guidelines for Homeowners
(Based Colorado Springs City Code)
Sidewalks and public rights-of-way are essential for safe and accessible travel throughout our neighborhood. Whether someone is walking, using a stroller, biking, or navigating with mobility aids, these spaces must remain open and unobstructed.
What is the Public Right-of-Way?
The public right-of-way typically includes: 1) the sidewalk, 2) the area between the sidewalk and the street (often called the “parkway” or “tree lawn”) and 3) In some cases, a few feet beyond the sidewalk, depending on city surveys. These areas, even if adjacent to your home, are not private property—they are maintained for public use.
What the City Code Says
According to City of Colorado Springs Municipal Code:
City Code § 3.2.217 & § 3.4.103(A): It is unlawful to obstruct or encroach upon a public sidewalk or right-of-way.
That means:
No blocking sidewalks with vehicles, trailers, landscaping materials, trash cans, or construction equipment. No permanent or semi-permanent structures within the right-of-way without city approval.
Goto https://coloradosprings.gov/gocos and submit a ticket or use the GoCOS mobile app to report an issue.
Reference Link: City Code
Report an Issue?
Report an Issue to Colorado Springs
What can you do if you spot an abandoned car, pothole, graffiti or code enforcement issue in our community?
Goto https://coloradosprings.gov/gocos and submit a ticket or use the GoCOS mobile app.
Download the GoCOS app on your mobile device, then take a picture and file a ticket with the City of Colorado Springs using the app.
Its been our experience, that COS is monitoring and actively engaging with the tickets submitted through this app. It works!
road Maintenance
Road Maintenance
Each of you can call or post a comment to the Colorado Springs Public Works Operations and Maintenance Department to share your comments and concerns about our neighborhood roads. The City has also provided a web link for submitting feedback:
I called in the fall of 2024 and left a voice message. A day later, a very kind and understanding worker from the department called me back. Here’s what I learned:
• Cumbre Vista did not receive funding from the 2016-2025 2C ballot funding request.
• We are scheduled for prioritization in the next 2C funding cycle (2026–2036), which voters approved in November 2024.
• Road conditions are evaluated every three years using a vehicle they call the “Ghostbusters truck”—a specialized data-collection truck.
• The Ghostbusters truck completed the 2024 road survey and results will be used in the 2025 planning phase.
• The 2026-2036 2C funding cycle for road repairs will begin in 2026, and prioritization is based on the 2025 planing phase.
• Bottom line: Our neighborhood could begin to see road repairs as early as 2026, depending on prioritization.
Call To Action: Help us get prioritized early in the cycle. Please make your voice heard by calling or filling out the COS comment form online. See below for details.
Reference
1. Details and statistics about 2C funding and work projects: https://coloradosprings.gov/2C
2C Road Improvements Map
What is 2C
2. Paving Lists
3. Call COS Public Works Operations and Maintenance: (719) 385-7623
4. GhostBuster Car on KRDO news
5. Register your Comment with COS
a. After clicking the link above, then click “2C Question/Concern” to report your comment.
b. It is helpful to leave your postal address and phone # as it helps to validate your comment as an authorized resident of Colorado Springs.
c. Suggested Comment (Copy/Paste)
The Cumbre Vista neighborhood, built in 2006 with 434 homes, has not seen meaningful road repairs in nearly 20 years. Roads including Cumbre Vista Way, Mount Hayden Dr, Hunter Peak Trail, Mount Hope Dr, Mount Ouray Dr, and Mount Huron Trail are severely deteriorated—with pavement heaving up to 10 inches, cracks over 3 inches wide, and crumbling curbs and drainage systems. These conditions pose safety hazards and damage vehicles. Our residents have contributed to the 2C program since its inception and urge the City to prioritize our streets.
When will the City prioritize the Cumbre Vista neighborhood for road repairs? I am respectfully asking for an update and timeline.
Internet Service
Internet Service Providers
CV1 has Xfinity and Centurylink which are the typical coax cable provided internet services. Both seem fairly reliable and stable in the area for the most part. When there is an outage its usually due to the construction in the area.
As of March 2025, CV1 has a fiber service provider called Ting.com. Ting offers 2000Mbps up & down for $90/mo. In the longer term, within a year or two we will have another fiber provider called Metronet.com.
Colorado Springs Utilities (CSU) is putting in the physical fiber underground and then leasing part of it to Ting to provide internet services. Its my understanding that Metronet.com will come through later and run another set of fiber cables for their internet services. The underground fiber runs will be done by horizontal directional drilling.